Welcome Guest! Please log-in to access all of our functions.

Billing Center

BungeeCord - Setup Form Example
Here is an example of a completed BungeeCord Setup form:Which server would you like to have the main IP for your network? (BungeeCord Server) Please include the server's numeric...
BungeeCord Setup Addon
The BungeeCord setup addon is intended for clients who would like to utilize multiple MCProHosting services together. In order to qualify for a BungeeCord setup, a client must...
Countries from which we accept PaySafe transactions
Below you will find a list of all the counties in which we accept PaySafe card trasnsactions. This means that if you are in a country that is listed below you can use PaySafe...
How to Add a Second Client Account
How to add another user to your billing area login so they can pay invoices, have access to WHMCS tickets, and other billing area features. MCProHosting LLC is not responsible...
How to Cancel a Paypal Subscription
Automatic payments are a great way to ensure your server is always paid for on time! However, if you would like to stop all automatic payment, you may cancel your subscription...
How to Cancel Your Server
Cancelling your server is not difficult, and this guide will show you how that is done. We will be sorry to see you go! Please let us know if there is anything we can do to help...
How to Make a Support Ticket
How to make support ticket if you have a problem with or a question about our services. Opening a support ticket can easily be done via our contact page here.To ensure you get...
How to Move Your Server to MCProHosting
This article will explain how to use MCProHosting’s server importer feature. This feature is used to pull files from one FTP to a server that you have purchased on...
How to Purchase Extra Ram
How to purchase extra RAM for your Minecraft serverRAM is an important resource for your Minecraft server. If you wish to have lots of plugins, mods, or players, you will need...
How to Upgrade Your Game Server
MCProHosting game servers do not have tiered plans like our Minecraft servers. Rather, you may upgrade your game server to run the exact number of slots that you need at any...
How to Upgrade Your Minecraft Server
Upgrading your server is very easy. To begin, just log on to your Billing Area here and follow these steps:1. Select the service you would like to upgrade, and click the...
MCProHosting Addon Explanations
This knowledgebase article is designed to tell you about all the addons that MCProHosting offers and what they're good for. Plugin Setup - This service includes the...
MCProHosting Affiliates Program
Through the MCProHosting Affiliates Program you can earn money to help you with your server costs just by having your friends sign up with your special link. Sound good? Great!...
MCProHosting Login Issues
Please note: For your MCProHosting products your username for the control panel will be your Minecraft username. The username for your Billing Area will be your email address....
Plugin Setup Form
If you have already purchased our Plugin Setup service, please use the Plugin Setup form and submit it to the Plugin Setup team here. You can find a blank form in your email...
The Minecraft Server Hosting Glossary (Key Terms)
Running a Minecraft server can be an exciting but also daunting experience for some. This guide has been created to make that task much easier on you! Please take the time to...
Will my server get suspended if I don’t pay on time?
Yes, but not until 5 days after the invoice going overdue. This allows you plenty of time to pay! If your server ever gets suspended and you know you have paid, submit a ticket...