Knowledgebase

How to Make a Support Ticket

How to make support ticket if you have a problem with or a question about our services.

Opening a support ticket can easily be done via our contact page here.
To ensure you get the quickest response possible, please make sure to select the department most relevant to your question. 

When you write a ticket make sure to include as much information about your question/problem. If you have more than one server, make sure to let us know which server you need help with. 
  • 190 Users Found This Useful

Was this answer helpful?

Related Articles

The Minecraft Server Hosting Glossary (Key Terms)

Running a Minecraft server can be an exciting but also daunting experience for some. This guide...

MCProHosting Login Issues

Please note: For your MCProHosting products your username for the control panel will be your...

Server Locations MCProHosting Offers

MCProHosting offers the server locations: Locations (21 Total) Ashburn, Virginia...

Advertising Your Minecraft Server

Looking to advertise your Minecraft server and need help on where to start? You're in the right...

Minecraft Gamerules and How to Change Them

For Minecraft: Java Edition and Minecraft: Pocket Edition, gamerules are supported. These...