Knowledgebase

Articles

 Can I Manage and Use Minecraft Plugins?

MCProHosting allows you full access to all the files and configurations on your server! As long...

 Can I Use BungeeCord?

Yes! You are able to install and use BungeeCord on our Minecraft: Java Edition servers. To setup...

 Contact and Navigation Guide

Support Related QuestionsYou can make a support ticket to any department here or contact our Live...

 Do you allow us to use any mods or server jars we want?

Do you allow us to use any mods or server jars we want?Yes we do! We allow you to upload any jar...

 Do you provide 24/7 uptime?

All servers come with true 99.99% uptime meaning your server will very rarely - if ever - be...

 Do you provide MySQL databases?

Do you provide MySQL databases?Yes! We provide MySQL free of charge. To get a database simply go...

 Getting Support

How to get support from MCProHosting.If you are having trouble with your Minecraft server or have...

 How long does server setup take?

Once we receive payment for your server, the setup will begin automatically!Depending on the...

 How to Make a Support Ticket

How to make support ticket if you have a problem with or a question about our services. Opening...

 I ordered a server, but it hasn’t shown up and I haven’t received any information!

I ordered a server, but it hasn’t shown up and I haven’t received any...

 MCProHosting Affiliates Program

Through the MCProHosting Affiliates Program you can earn money to help you with your server costs...

 MCProHosting Login Issues

Please note: For your MCProHosting products your username for the control panel will be your...

 My server IP is wrong or my server is whitelisted

When I log into my server I’m on a different server or the IP doesn’t work!Chances are you're not...

 Ready Made Maps

With the release of our new website, MCProHosting has made available to its clients a variety of...

 Server Locations MCProHosting Offers

MCProHosting offers the server locations: Locations (19 Total) Ashburn, Virginia...

 The Minecraft Server Hosting Glossary (Key Terms)

Running a Minecraft server can be an exciting but also daunting experience for some. This guide...

 What are the specs on our servers?

We utilize the following specs as a standard on all our nodes:Dual Xeon E5-2600 Processors, DDR3...

 What control panel do our servers use?

We offer our own custom version of the Multicraft control panel, which allows you full and direct...